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What Do Property Buyers Expect From a Real Estate Agent in 2022?

What Do Property Buyers Expect From a Real Estate Agent in 2022?

The world of property sales is one that is constantly evolving, with shifts in the housing market influenced directly by a number of external factors.

One of the main changes in the property sales industry is the way in which potential buyers and sellers connect, interact and do business. Gone are the days of exclusive high-street estate agents; with modern technology the landscape has shifted dramatically.

Not only has the way the property market operates changed rather significantly over the past decade but the expectations and needs of buyers have also experienced a transformation. As a real estate professional, staying up to date with buyer expectations is crucial for maximising your sales and staying ahead of the competition.

Below is OfferPal’s guide to the expectations of buyers in 2022.


In every industry today, time is of the essence. This is especially relevant to real estate with buyers expecting a fast and efficient service from their estate agents. Searching for property can be stressful and tiring, so it is important to provide a quick turnaround for prospective buyers.

Here at OfferPal, we respond instantly to potential buyers. Our concierge service then connects estate agents with live buyers for real-time over-the-phone conversations.


Moreover, nobody likes wasting time, and with the world at buyers’ fingertips via apps and websites, efficiency is key to running a competitive service. Buyers expect estate agents to listen to their needs and respond effectively.

However, your efficiency as an estate agent can be hindered by chasing cold leads and wasting time and energy.

OfferPal works by connecting estate agents with pre-screened leads, minimising the time wasted on dead ends and only connecting you with serious buyers.

Customer Service

Finally, above all else, buyers expect to receive the highest standard of customer service. After all, buying property can be stressful, so it is important that estate agents do everything they can to make the buyer feel their needs are being listened to and taken seriously.

OfferPal provides estate agents with detailed buyer profiles alongside every lead. This means that real estate professionals are fully equipped with the buyers’ information and requirements ahead of their interaction.

OfferPal Concierge Service

If you’re looking for an up-to-date means of understanding the needs and expectations of prospective buyers, look no further than OfferPal. Our pre-qualified concierge service makes the process of connecting you with serious buyers fast and efficient. With all the information you need at your fingertips, all that is left is to close the sale.
Get in touch with us today to find out more about meeting your next client through OfferPal.

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